Our Latest Styles

Inside Tr3Frog Clothing

Tr3Frog Clothing was born at the intersection of dedication and imagination. Thanks to our eccentric nature and eclectic methods, we have been highly successful since day one creating high quality fashion and exclusive styles. Browse through our site and check out the latest additions to our collection, and feel free to get in touch with our team if you need any assistance. Happy shopping!

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Frequently Asked Questions

The Answers You Need

Shipping Policy

Where are your products shipped from?

We ship from multiple warehouses and stores around the US. However. We usually try to provide some of the fastest, most affordable delivery options in the industry.

Where do you ship to?

We ship all around the Unites States and Canada.

Can I expedite my shipping?

Yes! We offer the multiple expedited shipping options that you can choose during check-out

How long will my order take?

For standard shipping, you should receive your order within 5-7 business days depending on where you are in the country, but usually most of our orders do arrive sooner than 5 business days.

Refund Policy

The majority of our items can be refunded and/or exchanged. All items are subject to inspection by Tr3Frog Clothing Company Depending on the condition of your item, the return or exchange may be denied. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it, with original tags attached. It must also be in the original packaging. All return or exchange items must have a return authorization prior to mailing the item back to us.

Returns

Our policy lasts 14 days since the purchase date. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will not refund original shipping costs.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Tr3frogclothingcompany@gmail.com.

Sale items (if applicable)

regular priced items may be refunded, Sale and/or clearance items will be refunded at price paid for that item.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, first, send us an email at tr3frogclothingcompany@gmail.com and send your item to Tr3Frog Clothing Company 14728 Jenkins Rd., Bellevue MI 49021, United States. All exchanged items must be approved by Tr3Frog Clothing Company prior to being mailed.

Gifts (if applicable)

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate code will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: Tr3Frog Clothing Company 14728 Jenkins Rd., Bellevue MI 49021, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Mission

Because We Care

Tr3Frog Clothing Company is here to connect us all through a premium authentic brand creating high quality fashion that is comfortable and affordable. Be who you are Be comfortable.

Shipping and Delivery

How We Do It

SHIPPING INFORMATION

INTERNATIONAL ORDERS

Any duties and taxes assessed by customs are the responsibility of the customer.

HOW DO I TRACK MY SHIPMENT

You will receive an e-mail informing you that the order has shipped. The email will include a tracking number.

WHEN WILL MY ORDER SHIP

Please check each style for exact shipping Information. Most items take

24-48 hours to process your order before Shipping.

WHAT ARE MY DELIVERY OPTIONS

Domestic orders 2-4 business days.

International orders 5-10 business days.

DO YOU SHIP INTERNATIONALLY

Yes, We Ship Worldwide.

We are not responsible for any stolen packages.

Get in Touch

Our Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tr3frogclothing.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with secured third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at tr3frogclothingcompany@gmail.com or by mail using the details provided below:

tr3frogclothingcompany@gmail.com

[Re: Privacy Compliance Officer]

Tr3Frog Clothing Company

14728 Jenkins Rd, Bellevue MI. 49021

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